Shipping policy
Pool Depo Shipping Policy
Thank you for shopping at Pool Depo! We strive to deliver your pool equipment and supplies as quickly as possible. Below is our shipping policy outlining the details for shipping your orders.
Order Processing Time
- Orders are processed within 2 business days.
- Orders placed after 12:00 PM (noon) will begin processing the next business day.
Carrier Calculated Shipping
- Pool Depo offers real-time, carrier-calculated shipping rates at checkout. Shipping options and rates are calculated based on the weight, dimensions, and destination of your order.
- We offer a wide range of carriers including but not limited to UPS, FedEx, USPS, and DHL, allowing you to choose the best option for your location and timing.
Shipping Methods
- All available shipping methods will be displayed at checkout. You can choose from standard, expedited, or express shipping depending on your needs.
- Shipping rates are determined by the carriers based on your location, package size, and weight.
Shipping Restrictions
- Pool Depo ships to addresses within the continental United States.
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or internationally.
Delivery Time
- Delivery times vary depending on the shipping method selected at checkout.
- Please note that delivery estimates provided by carriers are in addition to our order processing time.
Tracking Your Order
- Once your order has been processed and shipped, you will receive a tracking number via email, allowing you to follow your shipment in real-time.
Shipping Delays
- While we do our best to meet the estimated delivery times, external factors such as weather conditions, carrier delays, or high shipping demand during holiday periods may cause delays. We appreciate your understanding.
If you have any questions or concerns about your order or shipping, please don’t hesitate to contact our customer service team at [support@pooldepo.com].
Thank you for choosing Pool Depo!